Admin I Thursday, Feb. 15, 2024
IKEJA, Lagos, Nigeria – Murtala Muhammed Airport Terminal Two (MMA2), operated by Bi-Courtney Aviation Services Limited, has reiterated its unwavering commitment to passenger safety, security, and the protection of airport property.
The terminal operator has underscored its zero-tolerance stance against any form of passenger misconduct or vandalism within its terminal premises.
In a statement , Head Corporate Communications, Bi-Courtney Aviation Services Limited, Ajoke Yinka-Olawuyi said that aggrieved passengers should never resort to violence and destruction of airport property following flight disruptions.
She added that these actions pose a threat to the safety and well-being of other passengers and airport staff and property.
The MMA2, she said condemns such behavior in the strongest terms possible and emphasizes the following key points:
“Zero Tolerance to Vandalism: Vandalizing airport property, including cameras, and other amenities, is unacceptable. Any individual found engaging in such acts will face strict legal consequences, fully, including prosecution by the law.
“Courteous Complaints and Redress: While we understand that flight disruptions can be frustrating, we urge passengers to make their complaints courteously and seek redress through appropriate channels. Our staff are here to address any concerns or grievances professionally and respectfully.
“Prohibition of Violence: Any form of violence within the terminal premises is highly prohibited. MMA2 maintains a safe and secure environment for all passengers and staff, and any individual found engaging in violent behavior will be dealt with swiftly and decisively”, she said.
According to her, MMA2 remains committed to upholding the highest standards of safety, security, and customer service for all passengers and stakeholders.
“We urge all passengers to adhere to airport regulations and conduct themselves in a manner befitting that of a responsible traveler.
“For further inquiries or assistance, passengers are encouraged to approach our dedicated customer service personnel or contact us through our official communication channels.
“Together, let us uphold the values of civility, respect, and cooperation to ensure a pleasant and secure airport experience for everyone”, she said.
