Admin I Tuesday, August 12, 2025
LAGOS, Nigeria – The Federal Airport Authority, FAAN has issued warnings to passengers, following recurring incidents of unruly behaviours.
In a statement, FAAN said it will no longer tolerate such behaviours and advised passengers to acquaint themselves with passengers rights and obligations as published by the Nigerian Civil Aviation Authority, NCAA and Federal Aviation Authority, FAAN Bye Laws.
Going forward, FAAN said it will not hesitate to implement relevant sections as stipulated in ICAO Annex 17, Nigeria Civil Aviation Regulations, especially Part 17 and FAAN Bye Laws against any form of disruptive or threatening behaviors within airport premises.
In a statement, FAAN Public Affairs Director Obiageli Orah said. FAAN is also reviewing its protocol around restraining and prosecuting passengers in line with Airport Approved Security Program and relevant laws.
She said the Ibom Air unruly passenger, Ms. Comfort Emmanson has been handed over to security for prosecution.
She appealed to passengers to conduct themselves in a civil and orderly manner in line with established laws and regulations governing airport and airlines.
The incident in question occurred last Sunday
In a video posted online by an X user, @OHOgunbiyi, the lady who was dressed in a white top and black pant allegegly slapped air hostess during a heated argument on the plane.
Also, another hostess who witnessed the incident said the passenger gave the distressed hostess “serious slaps”.
In the video, the passenger struggled with some airport officials who tried to calm her, throwing objects like her slippers, wig and handbag at the officials.
Five officials, four men and a lady came together to forcefully carry the passenger into a waiting coaster bus to avoid further confrontations.
Posting the video, @OHOgunbiyi captioned it, “Another day, another drama at the Airport between a passenger onboard @ibomairlines and the AVSEC at the Lagos Airport today. The passenger was on the Uyo to Lagos flight today. E don dey shele.”
The incident caught the attention of the Director of Public Affairs and Consumer Protection at the Nigeria Civil Aviation Authority (NCAA), Michael Achimugu, who faulted the passenger in a post he made on X late Sunday night.
Achimugu revealed that the incident was a result of the passenger’s failure to adhere to instructions, cautioned against ignoring crew directives.
He said, “When cabin crew ask you to turn off your phone before takeoff/landing, simply comply. I can’t understand why simple routine issues would lead to incidents like this. Passengers need to understand that they have responsibilities, not just rights”.
