Admin I Thursday, June 26, 2025
WASHINGTON- Federal Trade Commission, FTC has sent over $3.5 million in refunds to consumers harmed by a credit scheme called The Credit Game
In 2022, the FTC sued the scheme’s operators, Michael and Valerie Rando, and their companies, alleging that their operation illegally charged consumers hundreds and even thousands of dollars for credit-repair services that provided little to no value.
The FTC’s complaint alleged that the defendants lied to consumers about the legality and effectiveness of their products, and whether consumers would receive a refund when requested.
Besides, The Credit Game operators provided false information to credit-reporting agencies regarding consumers’ credit reports and harmed consumers by pitching their customers a supposed business opportunity to create their own bogus credit-repair scheme.
The scheme also encouraged consumers to pay for the bogus services using COVID-19 tax relief funds, in violation of the COVID-19 Consumer Protection Act.
The FTC’s action resulted in an order halting the company’s illegal operations and banning Michael and Valerie Rando from the credit-repair industry. The order also required them to turn over assets to provide refunds to consumers harmed by the scam.
Consequently, the FTC is sending checques and PayPal payments to 9,224 affected consumers. Recipients are expected to cash their cheques within 90 days, as indicated.
PayPal recipients should redeem their PayPal payments within 30 days. Consumers who have questions about their payment should contact the refund administrator, Simpluris, at 833-296-0723, or visit the FTC website to view frequently asked questions about the refund process.
