EEDC urges customers to upgrade prepaid meters before November 24

Maduako Igbokwe I Monday, July 24, 2023

 

ENUGU, Nigeria – The Enugu Electricity Distribution Company PLC (EEDC) has notified its customers that by 24th November 2024, all prepaid meters in its network will cease to accept credit tokens, unless they are upgraded.

This made known by the energy company Head of Cooperate Communications, Mr Emeka Eze in a statement  on Monday

This is as a result of a software upgrade which will be affecting all Standard Transfer Specification (STS) compliant prepaid meters across the globe.

The upgrade will be implemented through a special ‘reset token’ known as “Key Change Token” (KCT), which will be loaded on their meters, to have them upgraded.

Customers of EEDC that are using prepaid meters are therefore advised to ensure that their meters are upgraded before the set date of 24th November 2024, to avoid losing them.

The management of EEDC appeals to its customers to remain calm and not panic, as they will be notified of the process and modalities for the upgrade.